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Silent Theatre Folksy shop

*NEW*
+ Pink Heart
+ Purple and Gold watch
+ White Rabbit Watch brooch
+ Butterfly fairy watch brooch
+ Mad Hatter watch brooch
+ Steampunk parisian fairy necklace
+ Steampunk Lady of Shalott necklace
+ Steampunk time piece necklace

+ Raindrops
+ Deco Purple
+ Looking Glass
+ Pink Star
+ Stars Tale
+ Evening Star
+ Shooting Star
+ Butterfly Lullaby
+ Summer Sorbet
+ Night Fairies
+ Crystal Skull
+ Princess Bride

Necklaces
Bracelets
Pendants


Jewellery tips
About me (Jewellery maker)
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Contact



Terms and conditions

 


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Terms and Conditions

At a glance-

There is no minimum order

P+P is £2.75 for reasons explained below

Contact email is info@poisonedapplejewellery.co.uk

I accept paypal and cheques to be posted to the below address, made out to Poisoned Apple.

Contact information:
Poisoned Apple
7 Crocus Way
Wokingham
Berkshire
RG41 3NW

(Please note, this is not a shop front.Please contact me via email)

Primarily I' d like to say I' m new to all this; I' ve tried to make things as easy as possible so it all runs smoothly.

If I get things wrong, I apologise in advance.
If you have any problems or queries, please feel free to contact me (between 9am-5pm on weekdays) via email and I will do my best to help.


Orders
Once you have placed an order, I will send you an email confirming the order details and our acceptance of your order. Please ensure that your email , contact address and telephone information that you provide is correct.

Once I have received confirmation of payment, I will endeavour to dispatch your order within 3 working days.I will contact you by email when your order has been dispatched.

*Sorry, there are no outside UK deliveries possible at this time. *


Please note

All packages are sent by unrecorded Royal Mail. If you would like any order sent recorded delivery(at extra cost to yourself)please contact me via email and I will let you know of the cost as soon as possible.

I will try to dispatch the order as soon as possible, however, occasionally delivery times may be affected by factors beyond my control and cannot be guaranteed.

eg, last year Royal Mail suggested Christmas post should be sent by 19 December at the latest to reach its destination in time.Therefore my latest Christmas postage date will be 18 Dec 2007.


Prices and charges


I accept payment through cheques(please allow time for cheques to clear before the order is dispatched).
Please make cheques payable to Poisoned Apple.
I also accept payment through Paypal.Please refer to their website for information on the security measures that are taken.

If Paypal has rejected your credit/debit card payment, I will be unable to process your order and will notify you of this.

Please let me know if the payment address and delivery address are different.

I will require the address of your credit/debit card used, should the delivery address be different.

I will try to ensure that all product information and pricing displayed on this website is correct and up to date at the time you place the order. In the event of an error, I will contact you by email before accepting your order.

Postage and packaging charges

Due to delicate components used I would hate for your purchase to turn up in hundreds of pieces so I have searched high and low for suitable packaging.This combined with the Royal Mail who seem to be constantly increasing their charges the P+P charges are at £2.75 per item ordered.

There is no minimum order.
If more than one item is ordered and can be fitted safely into the same packaging, I will endeavour to do so to keep the cost to you down.


Out of stock


Should an item be out of stock at the time your order is placed, I will contact you by email, although every effort is made to make the customer aware of how many items of each product are available.

 

Cancellations and refunds


If your order arrives in good condition and you wish to cancel your order within 7 days of receiving your order, please return the goods to me in the same good condition as received, with a written explanation as to why it is being returned.

We will happily refund the cost to you but I cannot refund any postage paid.

I take great steps to ensure that my items do not arrive in poor condition, however, should you receiev ed a damaged item, please return within 7 days to me and I will fix, exchange or refund at your request at no extra charge to you.Please contact me by email before returning.


Photographic reproduction


The colour of the product online is as accurate as photographic and electronic processes can show.


Disclaimers

I cannot be held responsible for any losses you may incur in transmitting information to us by internet link or by email; any such loss shall be entirely your responsibility.

Please do not copy or reproduce any work on this site.If you wish to use any photographs please contact me via email.

Our items are not toys and not intended for children to play with.Small parts can be a choking hazard. Adult supervision is advisable with young children.We cannot be held responsible for any mistreatment of the products sold through our site.

Long term care

Care tips and information are given on the site and with purchases made.
I cannot be held responsible for any mistreatment or lack of care resulting in a piece being ruined over the long term.